Category: Customer management

The Importance of Customer Data Management in 2023 and beyond

Posted on February 7, 2023 by - CRM, Customer management, Data, Sales process

Intro Managing customer data is a critical part of any business, yet it’s often overlooked. This is a problem because centralising your customer data, records and contacts in one place is essential for any business that wants to grow and scale. Organising, simplifying and focusing on customer management will help you improve customer relationships, increase… Read more »

Closing the loop on customer management

Posted on December 15, 2022 by - CRM, Customer management, Data

In business, the customer is always king. That’s why it’s so important to ensure your customer management processes are watertight, enabling you to keep customers happy. A big part of this is having a system in place that allows you to track your interactions with current and potential customers. This system is known as customer… Read more »